TCO 1) What represents employees’ critical psychological states that result from performing their job?
Question 2. Question : (TCO 1) What is a cooperative effort between employees and their employers to promote rewarding work experiences throughout employees’ work lives called?
Question 3. Question : (TCO 1) Which of the following does not lead to experienced meaningfulness of work?
: Skill variety
Question 4. Question : (TCO 1) Which of the following are the three broad categories of discretionary benefits?
Welfare practices, services, paid time off
Protection programs, paid time off, services
Paid time off, welfare practices, and protection programs
Services, protection programs, welfare practices
Question 5. Question : (TCO 5) When designing pay-for-knowledge programs, which of the following would be considered part of the transition matters phase?
Aligning pay with the knowledge structure
Question 6. Question : (TCO 5) Which one of these issues is not addressed by the Fair Labor Standards Act of 1938?
Child labor provisions
Question 7. Question : (TCO 7) Who determines the particular objectives in a management by objectives (MBO) appraisal system?
Both the employees and supervisors
The board of directors
Question 8. Question : (TCO 7) This is another name for parallel teams.
Question 9. Question : (TCO 7) According to the job characteristics theory, this core characteristic refers to the amount of freedom, independence, and discretion the employee enjoys in determining how to do the job.
Question 10. Question : (TCO 5) Age discrimination of employees of federal contractors is prohibited by which executive order?
: 5 of 5
Question 11. Question : (TCO 5) The term trainee is defined by which act?
Equal Pay Act
Question 12. Question : (TCO 5) Compensation differentials between men and women performing substantially similar work fall under the purview of which piece of legislation?
Equal Pay Act of 1963
Age Discrimination in Employment Act of 1967
Americans with Disabilities Act of 1990
Civil Rights Act of 1964
Question 13. Question : (TCO 4) This term refers to a difference between the output of a human judgment process and that of an objective, accurate assessment uncolored by bias, prejudice, or other subjective and extraneous influences.
The performance appraisal process
A first-impression effect
Question 14. Question : (TCO 4) This occurs when a rater generalizes good performance behavior in one aspect of the job to all aspects of the job.
Positive halo effect
Negative halo effect
Question 15. Question : (TCO 4) Management by objectives is one method of which type of performance appraisal?
360-degree performance appraisal
Behaviorally anchored system
TCO 4) This type of behavioral performance appraisal system requires the employee and the supervisor to identify past performance behaviors and outcomes as either successful or unsuccessful.
Management by objective
Behavioral observation scales
Behaviorally anchored rating scales
Critical incident technique
Question 2. Question : (TCO 4) This model is geared to promoting staffing flexibility in a company, by training employees in one department with some of the critical skills that are needed to perform effectively in another department.
Question 3. Question : (TCO 4) These are four pay-for-knowledge programs.
Cross-departmental training systems, skill blocks model, job-point accrual model, breadth-of-skills model
Stair-step model, skill blocks model, job-point accrual model, cross-departmental training systems
Job-point accrual model, cross-sectional training system, stair-step model, skill blocks model
Cross-skills training system, stair-step model, job-point accrual model, skill blocks model
Question 4. Question : (TCO 4) When a filing clerk is trained to maintain employee attendance records, it is an example of acquiring which type of skills?
Question 5. Question : (TCO 4) Employees would need to learn these types of skills in order to develop self-managed work teams.
Question 6. Question : (TCO 8) Which type of individual incentive plan rewards employees based on their individual hourly production against an output standard?
Management incentive plans
Behavior encouragement plans
Question 7. Question : (TCO 8) This method reinforces cooperation among team members except when team members perceive differences in other members’ performances.
Differential incentive payments approach
Differential payments by ratio of base pay
Equal incentives payment approach
Small group incentive plans
Question 8. Question : (TCO 8) Company profits, cost containment measures, market share, and sales revenue were listed as typical performance measures for which type of incentive plan?
Question 9. Question : (TCO 2) Which of the following are typically included in a job description?
Job specification, job title, job summary
Job summary, job salary, job specification
Job title, job salary, job summary
Job salary, job title, job specification
Question 10. Question : (TCO 2) Which job evaluation plan is most widely used by companies?
Question 11. Question : (TCO 3) This BLS survey provides the quarterly measure of changes in labor and compensation costs, and is used as the principle economic indicator for the Federal Reserve.
National Compensation Survey
Employment Cost Index
Employer Costs for Employee Compensation
National Benefit Index
Question 12. Question : (TCO 3) Alice’s job has a compa-ratio of 0.85. What does this ratio tell about Alice’s pay rate?
There is no way to judge the competitiveness of her pay.
Her pay is not competitive with the market.
You need more information to be able to judge her pay.
Her pay is highly competitive with the market.
Question 13. Question : (TCO 6) Which pay structure reflects the increasing organizational trend toward flatter, less hierarchical corporate structures?
Two-tier pay structure
Market-competitive pay structure
Internally consistent pay structure
Question 14. Question : (TCO 6) These represent the horizontal dimension of pay structures.
Job evaluation points
Question 15. Question : (TCO 8) Profit-sharing plans and employee stock option plans are incentives on what level?